Shipping policy

Shipping Policy

Thank you for shopping with us! We make each product to order and work to get your order prepared and shipped as quickly as possible.

Processing Time

All of our products are made to order. Orders are typically prepared within 1–2 business days, depending on current order volume.

We generally ship orders within the same 1–2 business day processing timeframe. During periods of high order volume, processing times may occasionally take a little longer.

Shipping Within the United States

For orders shipped within the United States, we primarily use USPS.

Once your order has shipped, you will receive tracking information when available so you can follow your package's progress.

Please keep in mind that shipping times are estimates and may vary due to USPS delays, weather, holidays, or other circumstances outside of our control.

Shipping Address

Please make sure your shipping address is correct and complete before placing your order. We are not responsible for delays or delivery issues caused by an incorrect or incomplete shipping address provided by the buyer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will do our best to make corrections before the order ships.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is delayed, lost, or marked as delivered but cannot be located, please contact us and we will do our best to assist you.

For packages that appear to be lost or delayed in transit, we may recommend contacting USPS directly or filing a claim with the carrier.

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the damaged item so we can determine the appropriate next steps.

Questions

If you have any questions about your order or shipping, please contact us at: forgevia@gmail.com